SSMC

SSMC has created a mobile payment technology for branded bricks and mortar retailers so that they can benefit from the data they receive from customer purchase behaviour. Understanding their customer, identifying them and their behaviours and being able to interact with them in real-time brings a world of opportunity for retailers across many verti... cals. One sector that is particularly customer-centric yet knows little about its individual customers is the hospitality business. This has been SSMC's initial focus. We know that every retailer and brand has its own product or service, ways of doing things, goals and ambitions. At the heart of every business, though, is its customer and NOT ONE business we have spoken to would disagree with the logic that: Better knowledge of and interaction with your customer = Better ability to refine your product service to your customer = More customer satisfaction, more business and better results SSMC's approach to working with its clients is to engage senior management to understand the company's core priorities and goals with respect to their customers. Our mobile solution delivers a platform and mobile application for our clients to engage with their customers in a new and informed way. We offer this as a ready-built system, with easy integration enabling a robust solution that is quick to take to market at a reasonable cost. We work with our clients' marketing and technology teams and expect to create a roadmap for future development to build upon the initial core solution. We provide the following: Initial Consultancy Identifying the key motivations and goals for the mobile application and how success is measured, both short and long term.Read More