SR Telecom

Sirocco prides itself on offering the highest quality telecommunication services at the lowest possible rates. We are the fastest growing provider of Residential, Business regional telecommunication services in North Queensland and aim to bring unrivalled levels of service to all our customers. Despite our best efforts from time to time things can... go wrong. In the unlikely event that the level of service does not meet your expectations, it is important we hear from you. Contacting us gives us the opportunity to correct any shortcomings, but more importantly helps us learn and improve the levels of service we provide to all our customers. In our code of practice read our resolution timeframes and how we will deal with any complaint. Sirocco is a member of the Telecommunications Industry Ombudsman Scheme. Part 6 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 (the Act) requires that carriers and eligible carriage service providers be members of the TIO scheme.Read More