SQM Group
Business Intelligence (BI) Software · Canada · 51-200 Employees
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Overview
Headquarters
3126 31 Ave 200, Vernon, British Columbi...Phone Number
(888) 972-0844Website
www.sqmgroup.comRevenue
$33.4 MillionIndustry
About SQM Group
SQM Group is a North American leader in contact center customer satisfaction (CSAT) prediction, customer experience (CX) benchmarking, and AutoCX software. Their AutoCX solution analyzes customer interactions to predict CSAT and first call resolution (FCR), benchmark performance against over 500 contact centers, and identify areas for improvement. The company also recognizes excellence in customer experience through prestigious awards and badges for contact centers and agents. Founded in 1996, SQM Group aims to help contact centers enhance their customer experience and operational efficiency.Explore more
SQM Group Org Chart
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SQM Group is a North American leader in contact center customer satisfaction (CSAT) prediction, customer experience (CX) benchmarking, and AutoCX software. Their AutoCX solution analyzes customer interactions to predict CSAT and first call resolution (FCR), benchmark performance against over 500 contact centers, and identify areas for improvement.... Read More
