Spartan Group

The Spartan Group was founded in 1995. Our original partners, as well as those who have joined us in the 13 years since, have worked both as consultants and line managers in regional, national, and multi-national consumer products businesses. We think having lived the day-to-day profit responsibility of line management helps us find better, more pr... actical, longer lasting solutions for our clients. There are four themes that have been common to all our work since our first project: Business begins with the customer. Everything a business does ultimately derives from a single purpose - serve the customer. Do it well, and you survive. Do it better than the competition, and your business grows. Anticipate the customer and competitor, and dominate your market. Everything we do in evaluating markets and businesses, creating processes and solutions, and implementing change is measured back against this basic metric - have we improved the service to customers that they value? Improvements that make a business more productive, faster, and more profitable cannot be achieved and maintained unless the customer is well served first. Profit is the best measure of success. There can be many benchmarks and key performance indicators to judge the performance of individual processes or business functions. But in the end, the profitability of the business is the key measure of success. Costs, revenues, productivity all matter, but if change does not increase profitability, how can it be successful?Read More