SomProduct

SomProduct is an online furniture and mattresses retailer based in Baia Mare, Romania that sells high-quality products at best prices. The SomProduct website has over 4,000 products, welcome discounts and periodical sales. History: With an experience of 18 years in the mattresses area, in 2008, the co-founders decided to extend their business on th... e Internet and this is how SomProduct appeared in media space. Operations: The company's head office is based in Baia Mare, Romania. SomProduct has an online store and showrooms in Bucharest, Brasov, Cluj-Napoca and Baia Mare where the customers can see their favorite products and test them. Internal Strategy: An important customer service attitude in the SomProduct vision is to "listen to the client". The focus on the client and the product requires that the group is constantly re-inventing itself to avoid falling into obsolescence. For this purpose, the CEO has facilitated communication as much as possible, maintaining a direct line of communication between the showroom managers and other points of contact such as the manufacturing team, sales person responsible and product developers.Read More