Service Management Systems

Highly Engaged Employees

Service Management Systems, established in 1988, is a dedicated provider of comprehensive housekeeping and maintenance services, primarily serving PREIT malls. For over three decades, the company has been instrumental in elevating operational standards across its client portfolios, earning a reputation for consistent and excellent service delivery. Testimonials highlight their ability to manage essential facility upkeep, freeing up client management time for strategic problem-solving and operational oversight. The company's commitment to professionalism and seamless integration with client staff has been consistently recognized through surveys and inspections, underscoring their role as a trusted partner in facility maintenance and cleaning.

With a significant operational footprint, Service Management Systems manages services across 10 locations and employs between 1,000 and 5,000 individuals, reflecting its substantial capacity to handle large-scale contracts. Their expertise spans critical areas such as public space maintenance, cleaning, and comprehensive facility upkeep programs. Clients frequently commend the outstanding service provided, noting the professionalism and dedication of the Service Management Systems team, which has fostered long-standing business relationships. Meet Service Management Systems' team to learn more about their operational structure and leadership.

Operating within the Facilities Management & Commercial Cleaning and Business Services sectors, Service Management Systems generated a revenue of $133.7M. The company competes in a dynamic market with entities like UG2, Paramount Building Solutions, and FBG Facility Services, among others. Their sustained success is attributed to a strong focus on client commitments and achieving outstanding results, as evidenced by their long history and client endorsements. The company's service offerings include maintenance, cleaning, andView more...