SIG Consulting

SIG Consulting was established in 1994. Previously owned by the RDL Group it was acquired by the current management team in july 2003 and became "SIG Consulting Ltd". When this team was formed they looked at the customer service norm within the Information Technology business and summarised it as "take it or leave it". The management of SIG Consult... ing is composed almost entirely of people who have experience in the broader business arena. SIG Consulting believe that the only way to succeed in the long term is to prioritise customer service and satisfaction above all others. True Customer service consists of four main elements: Understanding customer requirements in detail Responding to customer needs in a timely manner Delivering quality solutions which are a lasting monument to the professionalism and methodology of SIG Consulting Having a policy of honesty and openness in all our customer dealings. SIG Consulting have developed a methodology which places the above four points at the heart of our way of working and continually measure these points to ensure that we score highly in these areas. Being amongst the best in the area of customer service (and continually striving to be even better) has enabled SIG Consulting to deliver substantial growth over the last two years in an industry littered with casualties.Read More