Service Management Group

Advertising Networks · Missouri, United States · 201-500 Employees

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Overview

Headquarters

1737 McGee St, Kansas City, Missouri, 64...

Phone Number

(816) 448-4500

Revenue

$74 Million

Industry

Advertising Networks Business Services Project Management

About Service Management Group

SMG is a global leader in unified experience management, offering solutions for brand experience (BX), customer experience (CX), and employee experience (EX) through their AI-native platform, Ignite. They assist brands in gathering customer feedback and insights to enhance experiences from the design phase onward, ensuring data-driven decisions that foster loyalty and business growth. Their services cater to various industries, including restaurant, retail, consumer packaged goods, consumer services, and hospitality. By connecting brand, customer, and employee initiatives, SMG helps companies optimize every interaction and improve overall satisfaction.Explore more
Service Management Group's Social MediaSIC Code 73,737NAICS Code 51,513Show more

Service Management Group Org Chart

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Shawn Nagase, Chief Technology Officer at Service Management Group
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Chief Technology Officer

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President

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Senior VP, Product

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Vice President, Data Science

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Company Name

Revenue

Number of Employees

Type

Funding

Founded In

Top Executive

Service Management Group

$74M
201-500
Private
-
1991
Shawn Nagase, Chief Technology Officer at Service Management Group
Shawn NagaseChief Technology Officer
$840.8M
501-1,000
Private
-
1968
Joshua Peirez, President & Chief Executive Officer at J.D. Power
Joshua PeirezPresident & CEO
$167.2M
501-1,000
Private
<$5M
1987
Maggie Dorfman, Chief Financial Officer at BARE International
Maggie DorfmanChief Financial Officer
$153.4M
501-1,000
Private
$66.3M
2005
BH
Blake HerlickPresident, Merchandising
$140M
201-500
Public
$31.5M
1981
JP
June PlemonsPresident, Customer StrategynNRC HealthnOffice
$22.4M
51-200
Private
<$5M
1939
MW
Mark WinzenreadExecutive Vice President & Chief Financial Officer
$6.1M
201-500
Private
-
2006
CF
Chase FarnsworthChapter President
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Service Management Group Tech Stack

A closer look at the technologies used by Service Management Group

Top Advertising Networks Companies

Frequently Asked Questions Regarding Service Management Group

What is Service Management Group's official website?
Service Management Group's official website is www.smg.com
What is Service Management Group's Revenue?
Service Management Group's revenue is $74 Million
What is Service Management Group's SIC code?
Service Management Group's SIC: 73,737
What is Service Management Group's NAICS code?
Service Management Group's NAICS: 51,513
How many employees does Service Management Group have?
Service Management Group has 201-500 employees
What industry does Service Management Group belong to?
Service Management Group is in the industry of: Advertising Networks, Business Services, Project Management
What is Service Management Group competition?
Service Management Group top competitors include: i2SL, Walker Information, Market Force Information, NRC Health
What companies has Service Management Group acquired?
Service Management Group has acquired the companies: ClearBrick, Service Management Group, Catalyst Healthcare Research, Prince Market Research
What technology does Service Management Group use?
Some of the popular technologies that Service Management Group uses are: ClickCease, WooCommerce, WordPress.org, iCIMS
Who is the CTO of Service Management Group?
Service Management Group's CTO is Shawn Nagase
How do I contact Service Management Group?
Service Management Group contact info: Phone number: (816) 448-4500 Website: www.smg.com
What does Service Management Group do?

SMG is a global leader in unified experience management, offering solutions for brand experience (BX), customer experience (CX), and employee experience (EX) through their AI-native platform, Ignite. They assist brands in gathering customer feedback and insights to enhance experiences from the design phase onward, ensuring data-driven decisions tha... t foster loyalty and business growth. Their services cater to various industries, including restaurant, retail, consumer packaged goods, consumer services, and hospitality. By connecting brand, customer, and employee initiatives, SMG helps companies optimize every interaction and improve overall satisfaction.Read More

What are Service Management Group social media links?
Service Management Group Linkedin page Service Management Group Twitter page Service Management Group Facebook page
Who invested in Service Management Group?
Service Management Group has 2 investors including Brentwood Associates and Ridgemont Equity Partners.
Is Service Management Group a public company?
Service Management Group is private company therefore does not currently have an official ticker symbol
See more information about Service Management Group

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