Scott Adelman

Jenny Tiffany is a freelance illustrator & designer living in Portland, OR. She loves bright saturated colors and clean modern lines. Her greatest source of inspiration comes from vintage ephemera and nature. She is also co-owner of Robot Candy Co. Established in 2002. They hand make housewares using reclaimed materials. There is no sound in the ap... p. What do I do? All of our apps contain sound and this is essential in some of the apps. If you are not hearing sound, please try the below strategies: 1) Update to the latest iOS There was a known sound bug in iOS 6.0 that caused sound to stop in many apps. Simply updating to the latest iOS could resolve the sound issues. To update (1) Tap the Settings icon (gears icon on your home screen) (2) Tap the General section (3) Tap Software Update (4) Tap the Download and Install button (5) Follow the directions and your device will restart. 2) Check your mute switch All of the iOS devices have a switch on the side of the device. Please make sure that this is not set to the off position. 3) Other reasons Please watch this video for additional information if the sound problems persist: http://www.youtube.com/watch?v=NUUB1EAzzZE I unlocked the full version of the app via in-app purchase. The app was deleted and when I reinstalled it, it said I need to pay to unlock it again. What do I do? iTunes keeps track of the apps that you have purchased, including any in-app purchases. As long as you are using the same Apple ID that you used when you originally made the purchase, you will not be charged again. It will first prompt you again to unlock. Press Unlock. It will then have a pop-up that says Confirm Your In-App Purchase. Press Buy. Confirm that the Apple ID is the one you originally used and enter your password. It will now say Youve already purchased this. Tap OK to download it again for free. Go ahead and tap OK and there you go. If you have multiple iOS devices (iPad, iPhone, iPod) that use the same account, you can also use this method to install the app on them for no ...Read More