Sandy Valley Transportation Services

Sandy Valley Transportation Services, Inc. (SVTS), is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, SVTS is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are a... ccessible to individuals with disabilities. All requests should be made in advance by contacting Stacy Prater or Liza Morrow using the contact information listed below. To request a modification, please submit the following information: Name, Contact Information, service for which the requests pertains and specific details of modification requested. SVTS Transit will accommodate requests provided that: 1. Fundamental nature of the Program, service or activity is not altered, or 2. It does not cause a direct threat to the safety or health of others, or 3. It does no result in an undue financial and administrative burden, or 4. The requestor would not be able to fully use the service provided by SVTS Transit without the modifications. There are several ways to obtain and submit a Reasonable Modification/Accommodation request: Send an email to smckinney@svtransport.org Via Fax 606.886.7039 Call 606-886-1936 TTY: Dial 711 or 1-800-648-6056 Mail a request to: Sandy Valley Transportation Services, Inc. 81 Resource Court Prestonsburg, KY 41653 Complaint Process and Contact Information: Complaints regarding the administration of or compliance with this policy shall be made in writing, either by letter or email addressed to liza@svtransport.org, or by completing and returning the Title VI or Discrimination Complaint Form found at: http://www.svtransport.org/Title%20VI/default.html * Language Assistance is Provided at No Cost ** The contents provided on this website will be available in other formats, upon request.Read More