Redsi

Redsi will work closely with you to get an in-depth understanding of your business, your customers and what youre trying to achieve digitally. Redsi has considerable experience working on complex digital projects for large companies and specialises in crafting user experiences that are clear, simple, and engaging. Our role is to help you by creatin... g the best possible user experience by understanding capabilities, risks, constraints and opportunities around all aspects of your project. Every new challenge is approached with an open mind to understand problems and identify the opportunities - to listen, observe and learn. In our experience, its worth investing time and effort in planning to ensure things run smoothly in the later stages of the design process. Organise discovery research, and workshops with stakeholders. The outcome of this is to identify business and user needs, understand risks and goals, and ensure that everyone begins the project with a shared understanding, direction, and priority. Build the context of the product or service. Its all about empathy; conducting user interviews, and understanding the their needs. Learn what services currently meet those needs and how are they performing and conduct competitor and market analysis and user surveys. If you have an existing product, reviewing analytics, heuristic evaluation, content strategy, product context, and user research can all provide valuable insight to inform the design phase. Determine and document specific project goals, deliverables, features, functions, tasks, deadlines, and ultimately costs. We are comfortable working alone or alongside BAs and Project Managers to define and capture the requirements to ensure that everyone understands and agree how the project goals will be met. With a plan in place and well understood user needs, we use various tools but see pen and paper as the best and most efficient. This can be a solo effort but collaborative workshops can foster the best results using; whiteboards, scrap paper, post-its and ...Read More