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"We understand today's economic challenges are affecting the people, businesses and industries we serve as well as our own organization. We recognize that any rate increase will be cause for concern. However, be assured that our proposed rate increases are necessary to provide the essential financial resources to meet our obligations to our custome... rs. "We have strived to minimize the financial impact of the delivery service rate increases on our customers by significantly reducing our own operating costs without sacrificing our commitment to reliability and safety. "Because we are committed to openness and transparency, we are trying a new way of communicating rate information to our customers. The effect of the proposed delivery service rates on residential customers will be printed on bills for a one-month period in August. Furthermore, by visiting our Web site or calling customer service, our customers will be able to see how the new rates affect their bills for a full year," Cisel said. Reliable Energy Delivery Service:The Ameren Illinois Utilities are continually working to maintain and strengthen their 46,000-mile electric distribution system and 18,000-mile natural gas distribution system to meet customer needs today and tomorrow.Read More