Professional Communications Network

At PCN, we take pride in our work and it shows. With over 20 years of experience, you can rest assured that we have faced almost any issue imaginable, and you get the benefits of the solutions. We value honesty, integrity, and hard work and that is what makes us who we are. We know that we offer a great service, we just ask for the opportunity to p... rove it to you. We offer a free trial because we know that once you experience our exceptional customer service you won't know how you lived without us. We know that if you give us a week, we will earn your business for life. At PCN, we know that you trust your customers to us. We take that responsibility very seriously, and that is what drives us to provide world class customer service. How do we do that? Its simple really. We hire great operators, provide them with excellent training, and then retain them by treating them well. We know that when you are dealing with front-line customer service like we are, a happy employee is not only good for us, it is good for our clients too. We have been providing high quality, cost-effective telecommunications for doctors, lawyers, plumbers, businesses, government agencies, organizations, and other professionals for over 20 years. Charles White founded Professional Communications Network in the city of Riverside, California back in 1990. We were founded based upon Mr. Whites values of quality customer service, honesty and hard work.This legacy was passed on to his two sons and current Vice Presidents, Brian and Jeff White. Under the direction of the two brothers, PCN has grown from a basic telephone answering service into the world class call center that we are today. At PCN, we value excellence. We do not want to be just another big answering service. We have consciously chosen not to grow too big too fast becasue we know that the quality of the service we provide is paramount. When we started back in 1990, our founder Charles White had a vision to build an answering service that provided excellent customer service at a ...Read More