Pointel Solutions
Business Services · New Jersey, United States · 51-200 Employees
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Overview
Headquarters
1941 Oak Tree Rd Ste 104, Edison, New Je...Phone Number
(732) 744-0440Website
www.pointel.comRevenue
$26.5 MillionIndustry
About Pointel Solutions
Pointel specializes in providing innovative contact center solutions for Genesys Cloud, aimed at enhancing customer experience and operational efficiency. Their services include Genesys implementation, voice self-service, customer relationship management, and analytics, catering primarily to Fortune 500 companies. Pointel's solutions, such as the Dynamic Contact Center Manager and Configuration Management Solution, help organizations optimize performance, automate operations, and ensure compliance. The company focuses on improving customer satisfaction and retention through advanced omni-channel contact center solutions.Explore more
SIC Code 73,737NAICS Code 54,541Show morePointel Solutions Org Chart
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Pointel specializes in providing innovative contact center solutions for Genesys Cloud, aimed at enhancing customer experience and operational efficiency. Their services include Genesys implementation, voice self-service, customer relationship management, and analytics, catering primarily to Fortune 500 companies. Pointel's solutions, such as the D... Read More