PIMSY EHR Blog

PIMSY provides superior customer service: training and support are included in the cost, and the company provides all the tools needed to get the most out of the company's system. This means a real live person is available to answer your support call, 8 AM to 8 PM. If for some reason the company can't answer, you'll receive a call back within the h... our. The company's clients also receive support and assistance via: email; easy how-to videos; the PIMSY user forum; user FAQ; Help Desk and support tickets. The company provides free client webinars for new features and do everything the company can to assist the company's clients with industry changes, such as HIPAA compliance, ICD-10 and CPT code transitions. The company also offer Resource Centers to provide assistance with questions and issues, including compliance. PIMSY ties it all together: PIMSY EMR is both a fully-featured EHR and a robust practice management system. It ties everything together into one integrated package at an affordable price. "Your endless intervention with the insurance companies on the company's behalf has been truly impressive and incredibly helpful. You have treated the company as if the company is your only customer. I realize that this must be a very busy time for you and greatly appreciate your commitment to the company's practice.Read More