PhoneAct

PhoneAct, established in 2006, is a specialized customer service call center headquartered in Tunis, Tunisia. Operating within the Business Services and Call Centers & Business Centers industries, the company focuses on managing phone support and enhancing customer communication for businesses seeking reliable outsourced solutions. PhoneAct holds ISO 9001 certification, underscoring its commitment to quality management systems and operational excellence in its service delivery.

With a workforce ranging from 500 to 1,000 employees across two distinct locations, PhoneAct generates an annual revenue of $70.7M. The company's core function involves expertly handling inbound customer service calls and providing dedicated sales support to a diverse clientele. They assist clients in optimizing their customer reach and engagement through effective, professional phone interactions. For insights into their operational structure and personnel, you can Meet PhoneAct's team.

PhoneAct serves a B2B clientele, offering scalable solutions for businesses seeking to outsource their customer contact operations efficiently. Their expertise lies in managing high volumes of phone interactions, ensuring consistent quality and customer satisfaction across all touchpoints. By leveraging their established infrastructure and experienced team, PhoneAct enables companies to improve their communication strategies and expand their market presence effectively within the African continent and beyond.