OSI Global IT

OSI Global IT is a global IT infrastructure solutions provider with over 30 years of experience delivering customizable support and hardware services designed to reduce operational expenses while maintaining network reliability. The company operates two complementary business units: Systain, a maintenance service that supplements or replaces OEM su... pport contracts at a fraction of traditional costs, and OSI Hardware, a supplier of pre-owned and new/surplus networking equipment from leading manufacturers including Cisco, Juniper, and Brocade. Systain's customizable Service Level Agreements provide 24x7x365 technical assistance center coverage with Level 2/3 engineer troubleshooting, expedited escalation pathways, and next business day or 4-hour hardware replacement capabilities supported by 600 global forward stocking locations, enabling clients to bridge OEM maintenance gaps and mitigate risks associated with OEM upgrade policies. OSI Hardware sources equipment in excellent, like-new condition backed by lifetime warranties and supported by dedicated account representatives who provide personalized guidance throughout the pre-sales and post-sales lifecycle. The company serves a diverse customer base exceeding 30,000 organizations globally, including government agencies, small and medium-sized enterprises, healthcare providers, and Fortune 500 companies seeking to build efficient, reliable networks at significantly reduced capital expenditure. OSI Global IT differentiates itself through candid, responsive customer service and partnerships with worldwide manufacturers that ensure supplied solutions meet or exceed original equipment manufacturer specifications. By tailoring infrastructure coverage and support strategies to align with specific business objectives rather than standardized offerings, OSI Global IT enables organizations across industries and geographies to optimize their technology investments while maintaining operational continuity and network performance.Read More