Onedirect
Customer Engagement Platforms · United Kingdom · 201-500 Employees
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Overview
Headquarters
Wilberforce House, Station Road, London,...Phone Number
+44 3331233050Website
www.onedirect.inRevenue
$14.5 MillionIndustry
About Onedirect
OneDirect is a comprehensive Customer Experience Management (CEM) platform tailored for Indian enterprises, now part of Gupshup. It offers an omni-channel solution that streamlines customer service and engagement across multiple platforms, including messaging, social media, and feedback channels. The platform encompasses various products like Service Cloud, Messaging Cloud, Feedback Cloud, and Command Center, enabling businesses to gather insights and automate workflows for improved customer interactions. Trusted by over 100 enterprises, OneDirect aims to enhance communication and drive actionable insights to optimize customer experience.Explore more
Onedirect Org Chart
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Onedirect Tech Stack
A closer look at the technologies used by Onedirect
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OneDirect is a comprehensive Customer Experience Management (CEM) platform tailored for Indian enterprises, now part of Gupshup. It offers an omni-channel solution that streamlines customer service and engagement across multiple platforms, including messaging, social media, and feedback channels. The platform encompasses various products like Servi... Read More
