Onedirect
Customer Engagement Platforms · United Kingdom · 201-500 Employees
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Overview
Headquarters
Wilberforce House, London, Greater Londo...Phone Number
+44 3331233050Website
www.onedirect.inRevenue
$14.5 MillionIndustry
ZI Rank: 1
Signal Type
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ZI Rank
2
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About Onedirect
OneDirect is a comprehensive Customer Experience Management (CEM) platform tailored for Indian enterprises, now part of Gupshup. It offers an omni-channel solution that streamlines customer service and engagement across multiple platforms, including messaging, social media, and feedback channels. The platform encompasses various products like Service Cloud, Messaging Cloud, Feedback Cloud, and Command Center, enabling businesses to gather insights and automate workflows for improved customer interactions. Trusted by over 100 enterprises, OneDirect aims to enhance communication and drive actionable insights to optimize customer experience.Explore more
Onedirect Org Chart
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Company Profile Activity
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Onedirect is experiencing very low activity levels compared to other companies in the Software sector.
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Onedirect is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Onedirect.
Onedirect Tech Stack
A closer look at the technologies used by Onedirect
Most Recent Scoops
Hiring Plans
Onedirect has more open roles in Engineering & Technical than it has had at any time in the past 12 months with an increased focus that include Query Optimization, Automotive Engines, Live Migration, MyISAM, NoSQL, Elasticsearch, and InnoDB.
Hiring Plans
Hiring Plans
Onedirect is hiring in Information Technology for the first time in 12 months with an increased focus that include Docker Container, Maintaining Code, Hibernate3, and Elasticsearch, and experience with Standard SQL, Redis, and Software Development.
Hiring Plans
Mergers & Acquisitions (M&A)
Mergers & Acquisitions
Mergers & Acquisitions (M&A)
Onedirect News & Media
Unicorn Gupshup acquires OneDirect to strengthen conversational platform
Gupshup became a unicorn last year after it raised $100 million in funding at a valuation of $1.4 billion.Gupshup acquires OneDirect, the Leading Omnichannel Customer Service Platform for Global Businesses
SAN FRANCISCO & MUMBAI, India--(BUSINESS WIRE)-- #CX--Gupshup, a global leader in conversational engagement, announced the acquisition of OneDirect.
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OneDirect is a comprehensive Customer Experience Management (CEM) platform tailored for Indian enterprises, now part of Gupshup. It offers an omni-channel solution that streamlines customer service and engagement across multiple platforms, including messaging, social media, and feedback channels. The platform encompasses various products like Servi... Read More
