Omnichat
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · China · 51-200 Employees
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Overview
Headquarters
183 Wai Yip Kwun Tong District Sao Tome ...Phone Number
+852 28899282Website
www.omnichat.aiRevenue
<$5 MillionIndustry
ZI Rank: 1
Signal Type
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About Omnichat
Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers' conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency. Leveraging on the company's online-merge-offline(OMO) sales integration, marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation.Explore more
Omnichat Org Chart
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Omnichat financials insights
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2022
Other Financing Round
$1.8M
Omnichat Tech Stack
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Omnichat News & Media
Omnichat Transforms into AI-Native Customer Experience Platform "Omni AI" with Agentic AI Workforce
HONG KONG, May 5, 2026 /PRNewswire/ -- Omnichat, the leading omnichannel customer experience platform, today announces its evolution into an AI-Native Agentic Customer Experience Platform with the launch of the upgraded Omni AI. This major technological leap is engineered to provide enterprise clients with a sophisticated, autonomous AI workforce. Backed by two consecutive years of 130% YoY growth in Southeast Asia and having empowered global clients to generate over US$100 million in revenue, OMeta, Maxim's Group, MEDILASE, and Omnichat Showcased Strategic Use of WhatsApp for Social CRM and Conversational AI
Leveraging Meta's technologies, WhatsApp is transformed into a pivotal business tool that engages customers across their entire lifecycle, converting initial interest into qualified leads and direct purchases while maximising ROI. Enabling seamless integration of third-party AI, Omnichat grants clients the ultimate flexibility to build a truly customised AI workforce on WhatsApp, establishing a complete social CRM and accelerating their digital transformation. Maxim's Group deployed a seamless "Meta, L'OCCITANE, and Omnichat Redefine Loyalty Experiences on WhatsApp
SINGAPORE, Dec. 1, 2025 /PRNewswire/ -- Omnichat, a leading omnichannel AI platform, recently hosted the third edition of the Commerce Leadership Forum at Meta Singapore's office. This event brought together senior leaders from across the region to explore how AI-powered business messaging is transforming the retail, beauty, and lifestyle sectors in APAC. Industry leaders from Meta and L'OCCITANE discussed the rapid adoption of WhatsApp as a key commercial channel, highlighting its evolution froMeta, Volvo and Writers at Work Lead the Conversation on WhatsApp with Omnichat
SINGAPORE, Sept. 25, 2025 /PRNewswire/ -- Omnichat, a leading omnichannel AI customer experience platform, recently held its Commerce Leadership Forum 2025 Series consecutively at the Meta Singapore and Meta Malaysia offices. Attendees benefited from enlightening discussions and insights shared by speakers from global social media giant Meta, premium automotive brand Volvo Car Malaysia, English and writing enrichment chain WRITERS AT WORK. The forums served as a premier platform to delve into th
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Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers' conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency. Leveraging on the company's online-merge-offline(OMO) sales integration, marketing aut... Read More
