Office Solutions

Office Solutions Inc. has been providing office equipment sales and service to South Central Kansas, Western Kansas and Northern Oklahoma since 1984. We maintain staffed offices in Medicine Lodge and Garden City, as well as a showroom and technician workshop in Pratt. For everything from copier service to custom furniture design, our goal is help y... ou to have a better day at work. Our technicians are manufacturer trained and have manufacturer support to ensure that any issues that arise are dealt with in a punctual and professional manner. We stock consumable items and a wide range of high mortality parts to ensure that all models we sell and service are running at peak performance. When you place a service call with Office Solutions, our technicians are notified through a phone application. They are assigned coverage based on geographic areas, meaning that the technician responding will become familiar with your company and the equipment you use. If your machine is connected through our service monitoring software, dispatch can begin researching your issue immediately and work to resolve the issue remotely, without having to wait for a technician to arrive on site. Service technicians arent the only ones that require training. Our sales staff requires manufacturer certification for each of the equipment models that they sell. They are also trained in the use of applications for your equipment. This combination of technical and sales training ensures that our staff is able to streamline your office workflow. The result is more productive employees that will spend less time at a machine, and more time getting work done for you. All of our technicians are notified via their smart phones of incoming service calls, so there is no delay in responding to your service requests. Our technicians are assigned coverage based on a geographic area. This means you will have a technician responding to you location that is both familiar with your company and the equipment you use. Each technician has a company vehicle with a ...Read More