Nozama Logistics

Lets take a look at some of the most commonly asked questions: Q. What happens if an Nozama Logistics driver arrives, but no one is home? A. Since your package will be large, we will call ahead to coordinate a delivery time. If you decide that you have a safe location to drop it off without a signature, we take a photo then leave. If you need an ex... act time or location, you can schedule an exact time when you purchase the item. For a small fee you can determine exact time frame and location within your location that the package needs to be dropped off. Since the packages are large, our delivery people will be happy to bring it into your home or office. If someone must be present for the delivery, Amazon Logistics will leave a We missed you care and make two additional attempts in the coming days. On the third try, the delivery will be returned to Amazon and a refund will be issued to the customer. Q. Can Nozama Logistics deliver on weekend? A. Amazon Logistics is a 6-day, 8 a.m. to 8 p.m. delivery service. Monday through Saturday. That being said, if a customer prefers to receive packages on the weekend, theyll need to update their preferences in the Manage Address Book area of their admin settings. Under Optional Delivery Preference, they can select weekend deliveries as their preferred method of shipment. Q. What do I do if packages say delivered but the customer says its not there? A. While tracking is updated as often as possible, it is not updated in real-time, so if a customer cant find a delivered package, theres a chance its still coming in the next few hours. It also may have been left with a receptionist, at their buildings front desk or with neighbor if the customer wasnt home. Q. Should I be worried about Nozama Logistics drivers handling my large packages? A. Though Nozama Logistics delivery people are not technically Amazon employees, they are insured and trained with the Amazon highest quality standard. Nozama delivery people are professionals that are identified by full uniform and vehicle so ...Read More