Ninzi Connect Software

Business Services · South Africa · 11-50 Employees

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Overview

Headquarters

37 Empire Rd, Johannesburg, South Africa

Phone Number

+27 114823600

Revenue

$7.1 Million

Industry

Business Services Software Software Testing Human Resources Software Customer Engagement Platforms
ZI Rank: 1
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ZI Rank
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About Ninzi Connect Software

Ninzi-Connect is a telecommunications and customer engagement solutions company. Ninzi-Connect have over 20 years experience in providing contact centre management solutions which add value to customer experience. Ninzi-Connect solutions include call automation, interactive voice response, workforce optimisation, interaction recording, quality management, business analytics and automation. Our solution offerings are designed to create productive business processes and drive performance in the contact center and back office environments. Ninzi-Connect offer products and professional services for Unified Communications which include: Inbound handling of Voice, Email, SMS, Web Chat, Instant Messaging and Fax. Outbound call automation for predictive, progressive and preview dialling. Integral Interactive Voice Response (IVR) for call automation and self-service delivery with delivery to contact centre agent with simultaneous screen pop showing caller details. Integral Voice and Screen RecoRead more
Ninzi Connect Software's Social MediaPopular SearchesNinzi Connect SoftwareNinzi-Connect Software (Pty) LtdNinzi Connect Software httpNinzi-Connect SoftwareNinzi-Connect Software LtdSIC Code 73,737NAICS Code 51,513Show more

Ninzi Connect Software Org Chart

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Managing Director

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Managing Director

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Manager, Strategic Business Solutions

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Activity Insights

Ninzi Connect Software is experiencing very low activity levels compared to other companies in the Business Services sector.

What does this means?

Ninzi Connect Software is drawing exceptional interest within the Business Services industry, suggesting notable developments or strong market momentum, learn more about Ninzi Connect Software.

Ninzi Connect Software Tech Stack

A closer look at the technologies used by Ninzi Connect Software

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Frequently Asked Questions Regarding Ninzi Connect Software

What is Ninzi Connect Software's official website?
Ninzi Connect Software's official website is www.ninzi-connect.com
What is Ninzi Connect Software's Revenue?
Ninzi Connect Software's revenue is $7.1 Million
What is Ninzi Connect Software's SIC code?
Ninzi Connect Software's SIC: 73,737
What is Ninzi Connect Software's NAICS code?
Ninzi Connect Software's NAICS: 51,513
How many employees does Ninzi Connect Software have?
Ninzi Connect Software has 11-50 employees
What industry does Ninzi Connect Software belong to?
Ninzi Connect Software is in the industry of: Business Services, Software, Software Testing
What technology does Ninzi Connect Software use?
Some of the popular technologies that Ninzi Connect Software uses are: WordPress.org, reCAPTCHA, PHP, Bullhorn
How do I contact Ninzi Connect Software?
Ninzi Connect Software contact info: Phone number: +27 114823600 Website: www.ninzi-connect.com
What does Ninzi Connect Software do?

Ninzi-Connect is a telecommunications and customer engagement solutions company. Ninzi-Connect have over 20 years experience in providing contact centre management solutions which add value to customer experience. Ninzi-Connect solutions include call automation, interactive voice response, workforce optimisation, interaction recording, quality mana... gement, business analytics and automation. Our solution offerings are designed to create productive business processes and drive performance in the contact center and back office environments. Ninzi-Connect offer products and professional services for Unified Communications which include: Inbound handling of Voice, Email, SMS, Web Chat, Instant Messaging and Fax. Outbound call automation for predictive, progressive and preview dialling. Integral Interactive Voice Response (IVR) for call automation and self-service delivery with delivery to contact centre agent with simultaneous screen pop showing caller details. Integral Voice and Screen Recording for compliance and quality management. Back Office Optimisation with integrated Workforce Management, Scheduling, Forecasting and Performance Management. Desktop Analytics and Automation solutions for both the contact centre and the rest of your organisation to provide a detailed understanding of all workflow processes and the means to improve them for greater efficiency. Custom reporting with support for real-time and historical reports, wallboards, mobile devices across the unified platform and other external data sources. Workforce management systems for staff scheduling, forecasting, tracking, real-time adherence and agent productivity reporting of inbound, outbound, blended and multi-media platforms. Customised service engagements to facilitate technology deployment and to ensure that the systems deployed are optimised for their maximum business benefit. Application development and Computer telephony integration. Certified trainers provide extensive training ensuring our customers are able to maximise the use of their ...Read More

What are Ninzi Connect Software social media links?
Ninzi Connect Software Linkedin page Ninzi Connect Software Facebook page
Is Ninzi Connect Software a public company?
Ninzi Connect Software is private company therefore does not currently have an official ticker symbol
See more information about Ninzi Connect Software

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