NHS Fife

NHS Fife is commited to listening and learning from all of those who come into contact with the company's services, whether patients, carers or the company's own staff. The company want to make sure that anyone who wants to give feedback can do so and the company want to be able to demonstrate where this feedback has made a difference. In the last... year the company has made significant progress on this front and have developed a range of feedback mechanisms to make sure that people can tell the company what they think about the company's services. This is about ensuring that the company's approach is 'person centred', where the company meaningfully understand what matters to people and work with them to achieve the best possible outcome. In 2014/15, the company implemented a range of measures to gather and act upon the feedback the company has received, regardless of whether it is positive or negative.Read More