New Horizons

New Horizons (Teesside) also operates a floating support service which offers one-to-one support to people recovering from ental health problems / learning Difficulties living independently in the community, across all tenures. This service is adaptable across all levels of support needs. Our aim is to assist and address our clients and member's ne... eds - developing their self-esteem, helping them to gain confidence, motivation and assertiveness to enable them to be part of the community. Our support officers help the clients in filling in various benefit application forms. Support is also given with regard to budgeting, should the individual require this as well as support with any problems with regard to utilities, debt and other accounts. The support officer also liaises with the relevant housing association with regard to any repairs or other problems that may arise. A strong working relationship is maintained between the client, the social/key worker and our support officer. Support being the operative word - we are always available when needed, if not in person, then we are only at the end of a telephone, where there is usually someone available during office hours and the answering machine can be used to leave a message after hours and at weekends.Read More