NEMS Community Benefit Services

We are committed to the NHS Values, as set out in the 'NHS Constitution'. What do we do? Our GP 'out of hours' service (GP OOH) provides urgent medical care and advice whenever your own General Practitioner's (GP) surgery is closed. Urgent means 'care that cannot safely wait until your GP surgery is next open'. We are open whenever your surgery is... closed. This is normally weekday evenings and overnight, plus 24 hours a day at weekends and on public holidays. This is called the 'out of hours' period, as it is outside of the normal opening hours of the surgery. In addition we will sometimes cover your surgery on a weekday afternoon when it closes for staff training. We also provide a wide range of other primary care services for GPs, other healthcare professionals (such as midwives, community nurses) and in our local hospital Emergency Department. In addition, we work closely with all other local services that deliver urgent care, such as East Midlands Ambulance Service, Social Services Emergency Duty Teams and Mental Health Crisis Teams. Who can use our service? We cover all patients registered with surgeries in the areas of Nottingham City and the south of Nottinghamshire County. We also provide medical help to temporary residents - that is, people visiting you, holidaymakers and students living in the area but not yet registered with a local GP. Where the need is urgent, we can provide advice and care to patients that are not registered with any GP. Click here if you need help out of hours.Read More