Mplus Group
Business Services · Croatia · 51-200 Employees
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Overview
Headquarters
62a Heinzelova, Zagreb-dio, Zagrebacka, ...Phone Number
+49 53515510Website
www.mplusgroup.euRevenue
$13.4 MillionIndustry
About Mplus Group
Mplus Group is an experience intelligence provider headquartered in Zagreb, Croatia. Founded in 2007, the company provides a customer experience system that integrates AI speed with human expertise to manage care, sales, retention, and support. It serves over 300 enterprise clients across more than 10 industries, including e-commerce, retail, financial services, telecommunications, healthcare, and logistics. The company delivers value through its in-house AI engine, Graia, which powers agentic AI automation, real-time assist tools, and omnichannel routing across voice, chat, email, and social media. Its model is designed to align customer experience directly with business outcomes such as revenue, retention, and margin.Explore more
Mplus Group Org Chart
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Mplus Group Tech Stack
A closer look at the technologies used by Mplus Group
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Mplus Group is an experience intelligence provider headquartered in Zagreb, Croatia. Founded in 2007, the company provides a customer experience system that integrates AI speed with human expertise to manage care, sales, retention, and support. It serves over 300 enterprise clients across more than 10 industries, including e-commerce, retail, finan... Read More
