MPACT Group

MPACT Group, Inc. was originally founded as a Higher Education firm focused solely on Admissions & Compliance Mystery Shopping. However, due to our steadied success in this area, many clients have referred us to others outside of the education industry. Seeing a need in these other areas allowed us to grow our brand and bring value-added solutions... to many more clients. Serving hundreds of clients across multiple industries has allowed us to become a well recognized, affordable provider of top-notch mystery shopping and satisfaction solutions. Our true passion is built upon people and how we can impact the lives of others positively while helping our clients to prosper greatly along the way. We are customer focused and are determined to maintain 100% Customer Satisfaction and Excellence along the way. The MPACT team is made up of seasoned professionals from all over the US who have experience with some of the largest and strongest companies in the country. The team has real world experience and possesses countless tools and processes to make your team better. As we built the foundation of MPACT Group, we built the core values, products, services and our best practices around a practical, real world approach that will relate to people on the front lines everyday. We fundamentally believe that the best is always yet to come.Read More