Milestone Pediatrics

Milestone Pediatrics is committed to providing our patients and families access to quality medical care every day and every hour of the day. Telephone care is just one way that we meet this commitment. Telephone care is the delivery of meaningful medical care over the telephone and often may replace and prevent an office visit. In the past we have... provided telephone care for the management of consultation of immediate medical needs, adjustments of medications, treatment of chronic illness or assistance with normal growth, development and behavioral concerns. Telephone care involves physician time, expertise and documentation of the medical care delivered and is therefore recognized as patient care. The American Academy of Pediatrics (AAP) supports charging for telephone care under certain circumstances and will begin to do so. As of April 2007, we will bill you for specific types of phone calls between you and a physician. You may be responsible for all or part of this fee depending on your individual health plan coverage. We encourage you to contact your health plan to determine their coverage for telephone care. We hope you appreciate the convenience of telephone care and the professional expertise required to safely deliver this care. We look forward to continuing our relationship with you and your family, both in person and on the telephone.Read More