Medmark

Highly Engaged Employees

Medmark actively market and service a range of Private Medical Insurance solutions to individuals and organisations, providing them with the highest class of international and local medical coverage. MEDMARK Health & Life is the home of horizon PMI, the first fully-fledged local Private Medical Insurance plan designed specially for families and org... anisations in Egypt. horizon PMI is offered in collaboration with Delta Insurance Co. International medical assistance products which focus on medical evacuation and repatriation are also promoted and serviced through an experienced in-house team of medical doctors in collaboration with highly specialized international aero-medical teams, offering added peace of mind for Medmark's customers. Over the past two decades Medmark's primary focus and competitive advantage was always the quality of Medmark's Customer Service. Market research conducted by ACNielsen Egypt for MEDMARK Health & Life in 2005 proves that Medmark is outperforming the market in terms of customer satisfaction. The results revealed that both Medmark's corporate and family medical scheme members had the highest level of customer satisfaction in the market, when compared with other health cover subscribers. With a customer retention level that has never fallen below 95% in the last 15 years, MEDMARK Health & Life has reached an undisputed leadership position in the international health cover market, and Medmark hope to continue to offer Medmark's customers the quality of service they have come to expect from Medmark.Read More