MCorpCX

McorpCX, Inc. operates as a customer experience management solutions company in the United States. It develops and delivers technology-enabled products and services that enhance customer experience management capabilities for corporations. The company offers Touchpoint Mapping On-Demand, a research-based software solution designed to provide insigh... ts to organizations that enhance customer and employee experience, brand, and loyalty for customer-centric organizations to measure and gather customer data across various touchpoints, channels, and interactions with their customers. It also provides McorpCX | Persona, an online SaaS solution for developing and managing customer persona, as well as automating the currently manual process of developing, managing, and sharing persona across corporations. In addition, it offers professional and related consulting services, including customer experience management consulting in the areas of research, strategy development, planning, education, training, and best practices. The company was formerly known as Touchpoint Metrics, Inc. and changed its name to McorpCX, Inc. in June 2015. McorpCX, Inc. was founded in 2001 and is headquartered in San Francisco,...Read More