Marval Software

Marval is committed to the on-going development of its integrated ITSM software MSM, consultancy and education. It is a single-source supplier for all ITSM needs, designed to improve service quality, productivity, customer satisfaction and reduce costs. Marval MSM, is certified as ITIL process compliant to gold level under the AXELOS ITIL Software... Scheme and assessed by PinkVERIFY to 15 ITIL processes. The product has also been designed to support ITSM standards such as ISO/IEC 19890, ISO/IEC 27001 and Service Desk Certification. The ITSM software solution ensures a reliable IT and service infrastructure, increased productivity and adaptability in service provision. It has been implemented by organisations across many diverse sectors worldwide. MSM is used for internal and external customer support and by providers of outsourced and managed services. Marval is a major practitioner, innovator, thought leader and contributor to good practice and standards in ITSM and is co-author of ITIL and ISO/IEC 19890. It has been helping customers deliver service excellence since 1989 and understands what it takes to become a world-class service team.Read More