Marketplus

PP "Marketplus" is a young and dynamic company specialized in outsourcing services. Our IT division offers web based (JAVA and PHP technology) and PDA software development. Our Communications division offers call center operators for inbound and outbound campaign and voice over IP services. Voice over IP services offer high call quality, service fl... exibility and local access numbers. Our call call center services includes: Multi-lingual agents: Marketplus employs qualified multilingual agents who have excellent mastery of the main European languages: German, Spanish, Italian, Polish, Ukrainian and Russian. A few more languages may be available on request. Marketplus fulfills every needs in the call center market. Infrastructure: Our business centres are equipped with state-of-the-art infrastructure and cutting-edge technologies: Call Centre Management Software, CTI systems functioning with Voice Over IP Protocol (VOIP), Application Sharing and Videoconference systems. The call centre is fitted out with high-speed connections and direct international links. Monitor of activities: Customers can monitor the performance of the campaign through Real-Time Reporting and Call Recording. Our reporting systems allow clients to see statistics on number of calls, agents, appointments, contracts, etc. with a click. Reports can be displayed on screen, printed or exported to applications such as Excel or another agreed format. Call Recording provide our team leaders as well as our clients with the necessary tools to check and improve results.Read More