Luxmere

Luxmere was established in 2011 by founder Carol Donnelly. With more than 15 years of experience in sales and marketing for a leading UK firm, Carol has a keen sense of how to interpret and respond to clients' needs. It is this insight, coupled with her passion for beautiful, natural ingredients, which provides the driving force behind the Luxmere... brand. "For me, customer experience is absolutely key to running a successful business. Clients return because they know I care about customer satisfaction and will ensure their expectations are met." Unlike other luxury cosmetics companies, Carol wants to maintain personal interaction with her clients. This means when existing customers, or interested parties, phone Luxmere they know who they are talking to and can be confident of efficient, friendly service. "Making sure that questions are answered and products are delivered on time is important to my clients and that's why I take personal responsibility at every stage of contact."Read More