LiveGreeter

LiveGreeter is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones. We ensure round the clock service... for your business through our global live chat centers. Our service will be always online, 24 hours a day, 365 days a year. Real-time visitor insights allow our agents to personalize customer service experience in its entirety. Combining human intelligence with the efficiency of bots to deliver exceptional customer service experiences so you get the best of both worlds. Chat agents can buzz the Quality Control team whenever they feel the need for assistance and will be provided immediate assistance. We are the only live chat provider with agents offering service in 5 languages including English, Arabic, Spanish, French and German. Our agents are better able to understand a visitors behavior by actively gauging a visitors journey on the website. Every aspect of our technology is fully customizable to meet your business needs. New features can be added as and when required. Pre-defined responses to help agents respond to frequently asked questions without having to type out redundant answers each time. Allows agents to see what a visitor is typing even before they hit the send button so they are better prepared for the upcoming questions. Our technology works seamlessly across all desktops, tablets and mobile devices irrespective of the operating system and browser.Read More