Laser Facility Management

Highly Engaged Employees

Laser Facility Management offers a variety of Facility Management Solutions enabling multi-site companies to manage their national footprints with a focus on reducing costs, applying innovative strategies and continuously improving the customer service experience. Laser Facility Management uniquely tailors its solutions to meet the evolving challen... ges associated with building, expanding and maintaining national facilities. Unlike a typical call center, each Laser Facility Management client is provided a dedicated Customer Service Team that values the unique process, expectations and needs for each brand the company serves. The company offers an advanced approach that is proven to foster one-trip resolution rates, reduce wasteful time onsite, track warranties on previously repaired equipment and identify the root cause for recurring issues. Through the company's pre-dispatch protocol, the company's technicians arrive on site with adequate manpower, appropriate equipment and sufficient materials to ensure routine maintenance requests are resolved promptly and without unnecessary costs. Throughout the United States and Canada, the company serves the retail, financial, hospitality, entertainment, restaurant, convenience, healthcare and commercial sectors of the marketplace through unrivaled response times, meaningful communication and adaptive strategies.Read More