L Daniels Property Maintenance

We at L Daniels Property Maintenance Limited have been providing its services to RSL's since 1957 throughout the West Midlands. During this time we have learnt and grown with many new and existing clients. This experience and willingness to listen, learn, involve and challenge has provided our business with clear values that challenge, embrace and... understand its services that can and do have an impact on the areas we work. We are always exploring the potential for achieving a more competitive service through more effective relationships with our clients. Following the Egan report on the construction industry, we are truly committed to partnering arrangements; these involve a number of elements including a trust-based relationship, less emphasis on contract specification and more emphasis on meeting service objectives, customer focus and involvement and having common objectives, operating procedures and IT systems. We are committed to involving residents in recruitment and management of the services we provide. We know that our service delivery needs to support our client's corporate ethoses, goals and mission statements. It is therefore paramount that our commitment to our client is equal to that of our client's commitment to its customers. We promote our policies such as customer care, staff appraisal, quality, health & safety, diversity, and equal opportunities to all staff and customers. We have a dedicated team that is focused, committed to achieving: First time fix Right first time KPI's that drive service and performance Understand our clients and customers needs Better use of the supply chain, this to benefit contractor and client Ensuring all vans are fully stocked with the appropriate spares Flexibly Customer involvement L.Daniels Property Maintenance Ltd, Unit 8, Partons Road, Kings Heath, Birmingham, B14 4AB Telephone : (0121) 441 1115 Fax : (0121) 441 1113 Email: customerservices@ldaniels.co.ukRead More