Kumar Motors Pvt

Kumar Motors is committed to providing you with customer service of the highest standard. With this in mind, various methods have been devised in order to ensure you receive the best customer service available. At Dealer level, you will be contacted in order to ascertain your satisfaction with the Dealership you are dealing with. From Kumar Motors'... s perspective, a structured process is in place to contact you in order to obtain your opinion on your service experience. The results of this process are correlated in order to formulate a Customer Satisfaction Index score. By means of this index we are able to ascertain where we meet your standards and in what areas we can improve our performance in order to meet your expectation. We also have a comprehensive roadside assistance programme called Kumar Motors Support Plan with a 24 hour help line in place. Our Dealers take pride in their service standards and would like to be given the opportunity to resolve any problems you may experience. Should you have any queries or items of concern, the following process will ensure you receive the desired response. Explain your concern to your Dealership's Service Manager. In the event your concern is not resolved by the Dealer, it is suggested that you refer the matter to the Kumar Motors's Customer Relation Section. Your concern will then be logged and handled in conjunction with the Dealership concerned and every effort made to resolve it. PRE-DELIVERY INSPECTION - The pre-delivery inspection will ensure that your vehicle is in a perfect condition and properly prepared for use. Consult your Kumar Motors authorised dealer.Read More