Kognoz

Kognoz was born out of the idea that a company first and foremost objective is to add value to the company's stakeholders: its customers, its communities, and its employees. We started back in 2004 as a development factory with emphasis on cloud-based systems, although back then we used the term "distributed computing" because the notion of the clo... ud was not that wispread at the time. A few years later, in 2008, we stumbled upon Salesforce, and started to help companies integrate Salesforce with other cloud systems, as well as to develop bespoke solutions on the Salesforce platform for customers around of world. Along the way we heard customers regularly talk about their longing to process their invoices right in Salesforce, the very platform they use to capture their sales, and manage the relationship with their own customers. And for many companies this made a lot of sense, as it would provide a complete view of the customer in one place for all the organization to share, and would allow these organiations to leverage their investment in Salesforce. The first and one question we had at the time was why the existing solutions were not a good fit for many companies. As it turned out, most billing apps for Salesforce worked along similar lines, and still do. Normally, they provide an edit screen for users to enter their invoices manually in a first step, and, in the best-case scenario, the screen is prepopulated with the sales data but still in edit mode. This information is in turn used to generate an invoice document, in another step, and is then sent to the customers in yet another step. This is inefficient and does not scale even at small invoice volumes. It is also error prone as the invoice information is edited manualy. And to exacerbate things further, there is usually little room to control what data is included in the invoices, as well as the look-and-feel of the invoice documents, because these are always prescribed by the billing app, except for adding your company logo. It was a clear opportunity ...Read More