Knowmax
Content & Collaboration Software · India · 51-200 Employees
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Overview
Headquarters
76-b Phase Iv Udyog Vihar Sector 18 Fl 1...Phone Number
+91 9877098771Website
www.knowmax.aiRevenue
$8.1 MillionIndustry
About Knowmax
Knowmax is an AI-powered knowledge management platform designed for contact centers, aiming to enhance customer experience (CX) by reducing average handling time (AHT), boosting first contact resolution (FCR), and improving customer satisfaction (CSAT). The platform offers features such as guided agent flows, visual guides, and a centralized knowledge base, catering to various industries including telecom, banking, insurance, and healthcare. Knowmax empowers CX teams with actionable knowledge and integrates seamlessly with existing tools to streamline support processes. Their services are tailored for organizations looking to optimize customer interactions and training efficiency.Explore more
SIC Code 73,737NAICS Code 54,541Show moreKnowmax Org Chart
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Knowmax is an AI-powered knowledge management platform designed for contact centers, aiming to enhance customer experience (CX) by reducing average handling time (AHT), boosting first contact resolution (FCR), and improving customer satisfaction (CSAT). The platform offers features such as guided agent flows, visual guides, and a centralized knowle... Read More