Klaus
Customer Engagement Platforms · Estonia · 51-200 Employees
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Overview
Headquarters
Sitting on the Hood of a Car, Tallinn, H...Phone Number
+44 2038683678Website
www.klausapp.comRevenue
<$5 MillionIndustry
ZI Rank: 1
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ZI Rank
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About Klaus
Zendesk specializes in AI-enabled workforce management software that enhances quality control, customer experience analytics, and agent engagement. Their solutions, including the comprehensive customer service platform and employee support tools, are designed for various business sizes and sectors, including retail, finance, education, and healthcare. Zendesk's offerings aim to improve client loyalty through exceptional customer service, proactive support, and detailed performance insights. The company focuses on delivering scalable, secure solutions while automating quality assessments to enrich overall customer interactions.Explore more
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Company Profile Activity
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Klaus is experiencing very low activity levels compared to other companies in the Software sector.
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Klaus financials insights
Gather financial insights about Klaus, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2020
Unspecified
$5.4M
2022
Series A
$11.5M
Klaus Tech Stack
A closer look at the technologies used by Klaus
Most Recent Scoops
Open Position
Hiring Plans
Klaus has more open roles in Engineering & Technical than it has had at any time in the past 12 months.
Open Position
Mergers & Acquisitions (M&A)
Open Position
Klaus News & Media
Zendesk acquires Tallinn-based quality management platform Klaus
Tallinn-based quality management platform Klaus has been acquired by customer service industry stalwart Zendesk. The move further bolsters Zendesk’s commitment to delivering a comprehensive AI-powered...Klaus secures fresh capital to automatically categorize and score customer interactions
Martin Kõiva was at Pipedrive, leading the company’s customer support organization, when he says he came to the realization that the best way to prevent bad customer interactions is to analyze previous ones, give agents regular check-ins and not rely too strictly on customer feedback. But Kõiva was hampered in his efforts to implement these […] Klaus secures fresh capital to automatically categorize and score customer interactions by Kyle Wiggers originally published on TechCrunchEstonian SaaS startup Klaus raises $5.4 million to help increase the quality of customer support
Estonian-founded SaaS startup Klaus has secured $5.4 million in funding to boost the development of its platform, which to help large support teams improve conversations with customers by speeding up and simplifying the internal feedback process. The financing round was led by Global Founders Capital. Klaus is also backed by Creandum, Icebreaker and the founders […] The post Estonian SaaS startup Klaus raises $5.4 million to help increase the quality of customer support appeared first
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Zendesk specializes in AI-enabled workforce management software that enhances quality control, customer experience analytics, and agent engagement. Their solutions, including the comprehensive customer service platform and employee support tools, are designed for various business sizes and sectors, including retail, finance, education, and healthca... Read More
