Khoros

Khoros, formerly Spredfast + Lithium, is a prominent global customer engagement software company founded in 2019. It specializes in providing a comprehensive suite of solutions for enterprise brands and agencies, encompassing online community management, social media marketing, advanced social media analytics, digital care, and robust content management software and services. Operating within the Customer Relationship Management (CRM) Software, Software Development & Design, and broader Software industries, Khoros focuses on delivering integrated digital experiences that foster strong customer relationships and brand loyalty. The company's platform is designed to manage high volumes of customer interactions across multiple channels, ensuring consistent and effective communication. Khoros operates with a significant global footprint, employing between 1,000-5,000 professionals across 7 locations. Meet Khoros's team to understand the expertise driving their operations and strategic initiatives. Their product offerings are central to modern digital engagement strategies, enabling businesses to scale their customer support and marketing efforts efficiently. Khoros's solutions are critical for organizations aiming to enhance brand presence, manage online reputation, and drive customer advocacy through sophisticated digital tools. The company competes in a dynamic market, offering advanced capabilities in social media management and customer experience platforms.