Khoros

Highly Engaged Employees

Khoros, established in 2019, is a prominent global customer engagement software company. Formerly known as Spredfast + Lithium, it operates within the Customer Relationship Management (CRM) Software, Software Development & Design, and broader Software industries. The company specializes in providing a comprehensive suite of solutions designed to enhance brand-customer interactions across digital channels. Khoros offers robust online community management, advanced social media marketing tools, in-depth social media analytics, efficient digital care services, and sophisticated content management software and services. These offerings are tailored for enterprise brands and agencies seeking to optimize their digital presence and customer relationships.

With a significant operational footprint, Khoros manages 7 locations worldwide and employs between 1,000 and 5,000 individuals. The company generates substantial revenue, reported at $252.1M, underscoring its market position and scale. Its platform is built to handle high-volume interactions and complex brand protection needs, facilitating seamless omnichannel experiences. Khoros focuses on delivering strategic guidance and expert insights to its clients, enabling them to build and maintain strong, engaged customer communities and manage their social media presence effectively. The company's commitment to innovation drives its product development in the competitive customer engagement software sector.

In a competitive market, Khoros contends with major players such as Sprinklr, Braze, and Sprout Social, among others. Its strategic focus on integrated customer engagement solutions, encompassing social, digital care, and community, differentiates it. The company's ability to provide enterprise-grade software and services positions it as a key vendor for large organizations. To gain deeper insights into the company's operational structure andView more...