Interactive Digital Systems

We offer our customers "solutions of last resort" when: The manufacturer or supplier changes the equipment technology for any reason. When equipment needed requires a minimum orderable quantity causing the manufacturer to have to "ramp-up" production of needed equipment , or, re-engage the production of needed equipment. Most of the time our custom... ers needs are below minimum orderable quantities. When the equipment becomes "end of lifed" and is no longer available and discontinued. Example #1, A large broadband company we work with uses a "uplink" control solution for their customers (Discovery, ESPN, CNN, SHOWTIME, etc). This solution is based on a specified hardware platform manufactured by H/P and Sun. After a large capital investment by this broadband company in software imaging for these platforms both H/P and Sun "end of lifed" this hardware without notice. Our customer was left with a heavy capital investment in their software image with no hardware solution to implement it on. Interactive Digital was (and still is) able to procure and distribute this hardware to our customer with minimum delay and at considerable cost savings. Example #2, A major maintenance-support company we work closely with had a situation where their customers battery cabinet cooling fans were unobtainable, that is, the manufacturer of these fans had gone out of business. There was no resource to supply these fans. What this meant was that potentially the batteries in the cabinets were in danger of malfunction from overheating and causing a site failure.Read More