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Interactions
Business Services · Massachusetts, United States · 201-500 Employees
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Overview
Headquarters
31 Hayward St Ste E, Franklin, Massachus...Phone Number
(866) 637-9049Website
www.interactions.comRevenue
$71.9 MillionIndustry
ZI Rank: 2
Signal Type
Dec
Jan
Feb
Mar
Apr
May
ZI Rank
4
2
1
4
2
2
About Interactions
Founded in 2004 and headquartered in Franklin, Massachusetts, Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. Interactions delivers flexible products and solutions designed to meet the growing demand for unified, multichannel customer care. Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world.Explore more
Interactions Org Chart
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Company Profile Activity
Activity Insights
Interactions is experiencing very low activity levels compared to other companies in the Business Services sector.
What does this means?
Interactions is drawing exceptional interest within the Business Services industry, suggesting notable developments or strong market momentum, learn more about Interactions.
Interactions financials insights
Gather financial insights about Interactions, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2008
Series B
$2M
Series C
$12M
2011
Series D
$10.5M
Private Equity
$12M
2013
Private Equity
$40M
2015
Private Equity
$11M
2016
Private Equity
$56M
2020
Debt
$5M
2022
Debt
$50M
Interactions Tech Stack
A closer look at the technologies used by Interactions
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Most Recent Scoops
Person-Based
Mergers & Acquisitions (M&A)
Mergers & Acquisitions, Acquisitions, Mergers
Person-Based
Event
Product Marketing, Events, Sales, Logistics / Supply Chain, Field /Outside Sales, Field Marketing, Operations
Event
Product Marketing, Events, Sales, Logistics / Supply Chain, Field /Outside Sales, Field Marketing, Operations
Interactions News & Media
SoundHound Accelerates AI Growth Through Interactions Acquisition - Yahoo Finance
SOUN's acquisition of Interactions boosts its enterprise AI reach, expands its client base and strengthens growth momentum.SoundHound AI Acquires Interactions To Expand Enterprise Voice Solutions
SoundHound AI, Inc. (NASDAQ:SOUN), a provider of voice and conversational AI, said Tuesday it has agreed to acquire Interactions, a pioneer in AI-powered customer service, in a deal aimed at accelerating its push into enterprise markets. The acquisition, valued at about $60 million in cash plus milestone-based payments, is expected to boost profitability immediately. The deal adds global consumer brands, insurers, automakers, and technology companies to SoundHound's client portfolio while strengInteractions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers
Franklin, MA, Aug. 06, 2024 (GLOBE NEWSWIRE) -- Interactions, a pioneering force in Conversational AI for customer service, today launched its AI-powered agent assist solution, Task Orchestration, to transform the customer experience.Powering Excellence in Customer Service:
Evergy and Interactions Win Chartwell Excellence in Digital Experience Award Evergy and Interactions Win Chartwell Excellence in Digital Experience Award
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Frequently Asked Questions Regarding Interactions
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Founded in 2004 and headquartered in Franklin, Massachusetts, Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. Interactions delivers flexible products and solutions designed to meet the growing demand... Read More
