Interaction Solutions
Database & File Management Software · Australia · 11-50 Employees
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Overview
Headquarters
221 Brisbane St, Ipswich, Queensland, 43...Revenue
$5.3 MillionIndustry
ZI Rank: 1
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ZI Rank
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About Interaction Solutions
Interaction Solutions Pty Ltd specializes in providing advanced archiving and analytics solutions for contact centers, particularly focusing on Genesys platforms. Their flagship product, the Interaction Archive Player, allows seamless access and management of archived interactions, enhancing quality management and training processes. The company also offers cloud-scale analytical tools for historical data analysis, custom reporting, and real-time insights, catering to organizations seeking to optimize their contact center operations. Their services are designed for businesses that require compliance, data sovereignty, and improved operational efficiency in managing customer interactions.Explore more
Interaction Solutions Org Chart
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Interaction Solutions Pty Ltd specializes in providing advanced archiving and analytics solutions for contact centers, particularly focusing on Genesys platforms. Their flagship product, the Interaction Archive Player, allows seamless access and management of archived interactions, enhancing quality management and training processes. The company al... Read More
