Luciq.ai

Luciq, formerly known as Instabug, is a software company that provides agentic AI-powered mobile observability and app performance solutions, dual-headquartered in San Francisco, California, and Cairo, Egypt. Founded in 2012 by Omar Gabr and Moataz Soliman during their last semester at Cairo University, the company pioneered a new category called A... gentic Mobile Observability, which transforms mobile monitoring from reactive to proactive through intelligent AI agents that detect, diagnose, and resolve issues across the app lifecycle. Luciq's platform provides bug reporting, app performance monitoring, crash reporting, in-app chats, user surveys, session replay, and automated resolution capabilities for mobile apps on Android, iOS, Cordova, Ionic, Xamarin, and web platforms. The company employs approximately 250 to 288 people and serves over 25,000 companies worldwide, with more than 400 million reported issues and feedbacks received and 2 billion devices running their software development kit globally. Luciq is backed by Y Combinator, having been incubated in the Winter 2016 batch, and has raised more than 50 million dollars in funding from top venture capital firms including Accel and Insight Partners. The platform is trusted by leading brands including DoorDash, T-Mobile, Verizon, Figma, Decathlon, Grupo Boticrio, and Saturn, and has been recognized by G2 as a Momentum Leader and High Performer. Luciq's agentic AI agents go beyond traditional observability by actively working alongside teams to filter out noise, prioritize based on business impact, route issues automatically, detect problems before they affect users, provide root cause analysis, generate automated pull requests, and validate fixes in production. The company was named the number one startup in Egypt by Forbes in 2016 and the third-fastest growing SaaS company in the world in 2017. Luciq's software development kit integrates with third-party tools including Slack, Zapier, JIRA, Trello, Zendesk, and Figma, and is known for its customizable ...Read More