Information Technology Infrastructure Library

ITIL (IT Infrastructure Library) is the most widely accepted approach to IT Service Management in the world originally developed by the UK Office of Government Commerce (OGC). ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualification scheme, accredited... training organisations, and implementation and assessment tools. Although the UK Government created the ITIL guide, it is rapidly being adopted throughout the world as the standard for best practice in the provision of IT Service by both public and private sector organisations alike.Read More