IMS

IMS aims to deliver best-of-breed performance management solutions and network troubleshooting services. We ensure that clients have not only the best tools available but also the right skill set to optimise their use, either through knowledge transfer to their own staff or by utilising IMS consultancy resource. This develops a mutually beneficial... long term relationship. Independent market research shows that around 80% of Network and Performance management procurements are still not fully implemented two years after acquisition. For clients concerned about cost of ownership and ongoing resourcing, MCS delivers support contracts and consultancy to fine tune and manage the implementation for a fixed cost, typically spread over a three year contract. The IMS MCS solution therefore ensures that all stages of the system life cycle are managed, resulting in optimised End-User productivity and minimised performance degradation. This in turn can be related directly to increased revenue and reduced costs to the organisation, equating to maximum return on IT investment.Read More