Impower
Customer Engagement Platforms · California, United States · 1-10 Employees
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Overview
Headquarters
771 18th Ave, Menlo Park, California, 94...Phone Number
(855) 815-7570Website
impower.solutionsRevenue
<$5 MillionIndustry
ZI Rank: 1
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About Impower
IMPOWER Solutions helps brands build scalable & effective programs for text & instant messaging with customers Customers love texting with IMPOWER. 70% of customers using our platform rate their experience with customer service texting an 8 or higher. Texting is replacing emails and phone calls as consumers' communication channel of choice. This is especially true for millennials Texting is cheaper for companies to handle than phone calls or emails Once enough data is collected, we find opportunities for automation (chatbots/suggestion bots) leading to even more savings and better customer experiences * We handle channel aggregation, message deliverability, message integrity, routing, CRM & helpdesk integrations, and compliance to ensure messages are reliably sent across platforms and telco carriers at any scale IMPOWER Solutions is a division of Owner Listens Inc., a provider of messaging solutions serving over 13,000 businesses, including brands like the SF 49ers and Philz Coffee. ItRead more
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IMPOWER Solutions helps brands build scalable & effective programs for text & instant messaging with customers Customers love texting with IMPOWER. 70% of customers using our platform rate their experience with customer service texting an 8 or higher. Texting is replacing emails and phone calls as consumers' communication channel of choice. This is... Read More
