Impact Financial Services

Impact Financial Services commenced business in 1998. We celebrate over 25 years experience delivering industry leading Accouints Receivable and debt collection strategies to start ups, SME's, Local / State Government and some of Australia's most recognised brands. We have built a solid reputation as Australia's leading performance based contigency... based Mercantile Agency with an outstanding reputation for client and customer service excellence. As the exclusive Australian and New Zealand provider of the Internation Credit Experts group (ICE), we are accredited Internationally and continually seek ways to ensure the services we provide to our clients is in line with global best practice in all areas. In particular: Pricing strategies Collection strategies Communication strategies / customer engagement Service delivery Compliance Quality We have provided outstanding service to many industries including Telecommunications, Banking and Finance, Utilities, State Government, Local Government, FMCG and a wide range of Small to Medium Enterprise throughout Australia and New Zealand. Our group of companies has offices in Sydney Australia, Takapuna Auckland New Zealand and Ortigas Manila Phillipines. All staff are full time employed. Impact Financial Services is one of the few agencies in Australia that can provide onshore, nearshore and offshore solutions to maximise contact rates, deliver competitive pricing and best practice collection strategies. COMPANY OWNERSHIP Our group of companies is 100% Australian privately owned. Our Manila operations are our own. We do not utilise the services of a BPO. CLIENT SATISFACTION Not only do we measure our clients satisfaction, we also measure their customers satisfaction. After all, we have two clients to take care of.Read More